Short answer: When a dishwasher will not drain, the cause is often the sink drain, the garbage disposal, the drain hose or the air gap, not the dishwasher itself. Check whether the kitchen sink drains well. If it does not, the clog is likely shared. If the sink is fine, look at the disposal and the hose.
- Who this is for: a homeowner with standing water in the dishwasher, or water backing up into the sink when it runs.
- Start here: run water in the kitchen sink. A slow sink usually means the clog is in the shared drain.
- New disposal? A plug inside the disposal inlet may never have been knocked out.
- Safety: turn off the disposal switch and its breaker before you reach into a disposal. Never put a hand in it.
- Call: when the sink backs up, the hose is clogged past reach, or water leaks under the sink.
How a Dishwasher Drains
A dishwasher pump pushes dirty water out through a ribbed drain hose. That hose usually goes up to a high loop under the counter or to an air gap on the sink deck, and then to either the garbage disposal or a fitting on the sink drain pipe. From there the water joins your kitchen sink drain and heads to the main line or septic tank.
So the dishwasher shares its path with the sink. If anything along that path is blocked, the dishwasher cannot get rid of its water. This page covers that plumbing side. If the dishwasher does not hum or the pump does not run at all, that is an appliance issue for a repair tech.
Check the Kitchen Sink First
Fill one side of the sink and let it go. If it drains slowly, or gurgles, the clog is probably in the sink drain, and the dishwasher is a victim of it. Grease, coffee grounds and food scraps are the usual build-up. The slow draining sink page walks through what to do.
If water from the dishwasher shows up in the sink while it runs, the drain is clogged beyond the dishwasher connection. Stop running the dishwasher until the sink drain is cleared.
The Disposal Knockout Plug
Many new garbage disposals ship with a small plastic plug sealing the dishwasher inlet. It has to be knocked out before the dishwasher hose can drain into the disposal. If the disposal was replaced recently and the dishwasher has not drained properly since, this is a likely cause. The plug is removed from inside the disposal with the power off, using a screwdriver and a light tap, and the loose piece must be fished out. Do not leave it in the disposal. If you are not sure how to do that safely, garbage disposal repair and installation is something Ryan does.
Water standing in the dishwasher and the sink looks fine?
Text Ryan a photo of what is under your sink. He is a licensed Master Plumber, he answers his own phone, and he is open 24 hours a day.
The Garbage Disposal Itself
A disposal packed with food residue can block the dishwasher's drain inlet even when the sink seems to drain. Turn the disposal off at the wall switch, and turn off its breaker for extra safety. Never put your hand into the disposal. If you can see a blockage, use tongs or pliers, then run cold water through it once the power is back on. A disposal that hums but will not spin needs a plumber. Our guide to garbage disposal repair or replace helps with that decision.
The Drain Hose, High Loop and Air Gap
- Kinked or crushed hose. A hose pinched behind the dishwasher or squeezed by a cabinet stops the flow. Pull the dishwasher out only if you can do it safely, with the power and water off.
- Clogged hose. Old food and grease can build up inside the ribs. A hose that is full of sludge needs to come off and be cleaned or replaced.
- High loop. The hose should rise to the underside of the counter before it drops to the drain, so dirty sink water cannot flow back into the dishwasher. If it lies low on the cabinet floor, water can sit in the machine.
- Air gap. Some sinks have a small cylinder on the deck beside the faucet. It is a break in the line that protects the dishwasher from backflow. Pull the cap and look. It clogs with food bits and can leak out of the top when blocked. Rinse it out.
Try These in Order
- Run the sink and see if it drains well. Clear the sink first if it does not.
- Check the disposal for debris, with the power off.
- If the disposal is new, confirm the knockout plug was removed.
- Look under the sink for a kinked hose and for any leak.
- Clean the air gap, if you have one.
- Bail out the standing water, then run a short rinse cycle and watch.
Skip chemical drain cleaners here too. In a kitchen drain with a dishwasher connection, a chemical can sit in the line, spray back at you, or damage the disposal. Ryan clears drains mechanically. On a septic system, the EPA also advises a drain snake over chemical drain openers.
Mountain Homes and Septic
A kitchen on a septic system, or on a long drain run over a crawlspace, makes grease build-up a bigger deal. Grease cools and hardens in the line, and it narrows the pipe a little more with every load. The EPA tells septic owners to keep cooking grease and oil out of drains and to limit garbage disposal use, since it adds fats and solids to the tank. If your dishwasher and sink both slow down, it may be the line, not the machine.
When to Call Ryan
- Water backs up into the sink or dishwasher and the sink clog does not clear.
- There is a leak under the sink. See leak under the sink.
- The disposal hums, jams, or leaks, or you cannot reach the knockout plug safely.
- The drain hose needs replacing or re-routing.
Ryan finds where the water is stopping, clears the line, and checks the connection. The estimate is free, there is no trip fee and no diagnostic fee, and you know the price before any work starts. See drain cleaning for more on how he clears lines.