Plumbing emergency? Burst pipe, no water, sewer backup. We respond day and night. Call or Text (706) 669-5727
Short answer: Ryan does sewer line work, including digging up and replacing a line that has failed. If the line is only clogged, clearing it may be all you need, and he will tell you which one you have before any work starts.
Your sewer line is the buried pipe that carries everything from the house to the public sewer. A clog sits inside that pipe and can be cleared. A failed line is a problem with the pipe itself, so the blockage or leak returns no matter how many times the line gets cleaned.
If you are still working out what is going on, read the signs of a clogged main sewer line. If it turns out to be a blockage, drain cleaning is the right call and costs you far less trouble than digging.
Sewage coming up in the house?
Stop running water, keep kids and pets away from it, and call Ryan. For anything less urgent, text him a photo and a line about what you see.
The EPA names a short list of things that block or damage sewer pipes. All of them can happen on the private line running across your yard:
Roots and grease can be cleared for a while. A cracked pipe or joints that have moved apart stay that way until that section is repaired or the line is replaced. Which fix makes sense depends on what is wrong and how much of the line is affected, and that is what the estimate is for.
None of these prove the pipe has failed. Each one is a reason to have it looked at before it becomes a backup inside your home. A toilet backing up or a sewage smell in the house has its own page if you want to check those first.
A sewer lateral is the private pipe that connects your home's plumbing to the public sewer. Gwinnett County's water department, for one, says the property owner is responsible for maintaining it. Rules differ from one utility to the next, so the place to confirm where your part ends is your own city or county sewer provider, and it is worth asking before work starts.
Not every home has a sewer line at all. Many North Georgia homes outside town run on septic. If yours does, the pipe in the yard leads to a tank, and septic system repair is the page you want. Not sure which you have? Read septic or sewer: how to tell.
Ryan Chastain is a licensed Master Plumber, Georgia license MPR108473, and he answers his own phone. He looks at the problem, explains what he found in plain words and gives you a price before any work starts. If the line only needs clearing, he will say so.
He works across North Georgia from Ellijay, including sewer repair in Jasper and towns such as Waleska and Dalton. Mountain cell service drops out, so if a call will not connect, send a text.
"Ryan tells you what he is going to do, why he needs to do it and what it will cost. Then he shows up when he says he will, does the work correctly, neatly and quickly and bills with no surprises. I wish there were more people like Ryan in the world."
Common Questions
Yes. Ryan does sewer line work for homeowners, and he will explain what your line needs at the free estimate.
It depends on the line and the job, so Ryan gives you the price at a free estimate, before any work starts. There is no trip fee and no diagnostic fee.
Not always. It depends on what is wrong and how much of the pipe is affected. Ryan looks at it first and tells you what he finds.
If one drain is slow, it is probably that drain. If several back up together, the main line is more likely. Our guide to the signs of a clogged main sewer line goes through it.
No. Ryan works for homeowners only.
Yes. The Village Plumber is open 24 hours a day, 7 days a week, and a sewage backup is a reason to call right away.
Free estimate, no trip fee. You know the price before any work starts.