"The determination that Ryan displayed to get my septic system operational on a Sunday is just about unprecedented these days. Not afraid of hard work at a good price. Job two: Ryan installed a new bladder tank for my well. He showed up promptly and finished quickly at a better than fair price."
Drain Cleaning in Dahlonega
Drain Cleaning in Dahlonega, GA
A slow drain in Dahlonega can mean a small clog or a bigger problem, depending on whether you are on city sewer or septic. Ryan Chastain clears drains by machine and tells you what he finds before any work starts.
Slow or clogged drain in Dahlonega: the short version
Short answer: If a drain in your Dahlonega home is slow or stopped, Ryan Chastain can clear it by machine, with no chemical drain cleaners, and give you a free estimate first. The first thing to learn is whether your house is on the city sewer or a septic system, because that changes what is going on.
- One sink, tub or toilet is slow: usually a clog in that fixture's own line, and it can wait for a call during the day.
- Several drains slow at once, or water gurgling up in a tub or floor drain when you flush or run the washer: a main line problem. Stop using water and call.
- Sewage smell or wet ground in the yard, and you are on septic: stop using water and call.
- Avoid pouring chemical cleaners into a drain that is fully stopped. They sit in the pipe and are harsh on old pipes and septic systems.
Dahlonega is about 35 miles southeast of Ellijay, where Ryan is based, in Lumpkin County. Text him a short video of the drain and you will usually get a quick idea of what you are dealing with. He prefers text because cell service can drop in the mountains.
City sewer or septic: check this first
The City of Dahlonega runs its own sewer. Its public utilities page says the system includes about 50 miles of gravity and force mains and more than 20 pumping stations, and that treated wastewater goes back to the Yahoola Creek watershed. If your house is on that system, your plumbing connects to a city main at the street.
Many homes outside town are not on city sewer. They use a septic system. Lumpkin County Environmental Health, which is part of the Georgia Department of Public Health, keeps septic permit records. Its website says you can email the property address to request the record for your system, and that requests can take up to 48 hours. That record can tell you where the tank and field are, which matters when a drain problem is really a septic problem.
Here is why it matters. A clog in your own line is something Ryan can clear. A problem in the city's main is the city's to fix. And a septic tank that is full or a field that is failing is not a drain clog at all. Ryan can tell the difference when he looks, and he repairs septic systems too. Read how to tell if you are on septic or sewer if you are not sure.
Older homes and the drains behind the walls
The area around Dahlonega's square is a National Register historic district, so a lot of houses and buildings near town are old. Older drain lines are often a different material than the plastic pipe used today, and they can have rough joints or sags where debris catches. Roots from large trees can also find their way into a line over the years.
That does not mean you have a problem. It means a slow drain in an old house deserves a look at the whole line, not just a quick plunge. Ryan clears the clog mechanically and tells you plainly what he finds. If the line itself looks tired, you hear that before any decision is made.
Hills, kitchens and cabins
Homes on Lumpkin County's slopes often have long drain runs from a bathroom at the back of the house, down a basement wall, and out to a line that has to fall all the way to the sewer or tank. A pipe with too little fall will clog again and again, so if a drain keeps coming back, say so when you call.
Kitchen lines clog from grease, and the cabin rental kitchen gets the heaviest use: guests pour things down the drain that a year-round resident would not. Fully booked weekends and a full dishwasher together are hard on a line. If you manage a rental, it helps to tell Ryan how many people used the drain when it stopped.
Water backing up right now?
Stop running water, then text Ryan a short video of the drain. He answers his own phone, day or night.
For a toilet that will not clear, see toilet backing up. For a slow sink, see slow draining sink. If a drain smells like sewage, read sewage smell in the house.
If you are on septic, protect it
A septic system does not like grease, wipes, or large amounts of cleaner. If your drain trouble starts after a big weekend of guests, the tank may simply be full. The Village Plumber repairs septic systems. For pumping, you will need a septic company, and Ryan can say when that is the real next step. The Lumpkin County Environmental Health page links a state list of certified installers, pumpers and soil classifiers.
Read what not to flush on septic and garbage disposals and septic for habits that keep the system working.
What Customers Say
A Customer on a Septic Emergency
Common Questions
Drain Cleaning Questions from Dahlonega Homeowners
How do I know if the clog is in my house or in the city sewer?
If only one fixture is slow, the clog is almost always in your own plumbing. If every drain is slow, or water comes up in the lowest drain in the house, the problem is in the main line. Ryan can tell which part of the line is the trouble. If the clog turns out to be in the city's main, the City of Dahlonega handles that part.
Will Ryan use chemical drain cleaners?
No. He clears drains mechanically. Chemicals are hard on old pipes and on a septic tank, and they can splash on whoever works on the drain next.
My drain clogs again a week after it was cleared. Why?
A line that keeps clogging often has grease built up, a sag, roots, or too little slope. Tell Ryan it has come back and when it started. He explains what he finds, and the estimate is free.
How do I find out whether I have septic?
Look at your water bill: a sewer charge from the City of Dahlonega points to city sewer. No sewer charge usually means septic. Lumpkin County Environmental Health can send you the record for your property if you email the address.
Does Ryan charge to look at a drain?
No. Estimates are free, and there is no trip fee and no diagnostic fee. You know the price before any work starts.
Clear Drains, Price First
Ryan serves Dahlonega and Lumpkin County. Call or text, and you get a free estimate before he starts.