Plumbing emergency? Burst pipe, no water, sewer backup. We respond day and night. Call or Text (706) 669-5727
Emergency Plumbing in Dahlonega
A burst pipe, no water, or a sewer backup in Dahlonega cannot wait. Ryan Chastain is a licensed Master Plumber, open 24 hours a day, who answers his own phone. Call or text him, and shut off the water first.
Short answer: For a burst pipe, a major leak, no water, or a sewer backup in Dahlonega, stop the water, then call or text Ryan Chastain. He is a licensed Master Plumber, he is open 24 hours a day, 7 days a week, and he answers his own phone.
Dahlonega is about 35 miles southeast of Ellijay, where Ryan is based. Mountain roads take longer than the miles suggest, so the most useful thing you can do is get a text to him early, with the address, a photo, and what you have already shut off. He prefers text because cell service drops in the mountains, and a text reaches him when a call may not.
Inside the city, water comes from the City of Dahlonega, from Yahoola Creek Reservoir, according to the city's own water quality report. If water is out on your whole street, the cause may be the city's system, so check with the city first. If water is out only in your house, or you see a leak inside, the problem is on your side of the meter, and that is where Ryan comes in.
Many homes outside town have private wells instead. With a well, "no water" has a different list of causes: a tripped pump breaker, a pump that has failed, or a pressure tank that has lost its air. Ryan installs well pumps and well pressure tanks, so he can start from the right place. If you are on a well, flip the pump breaker off before you leave a leak running, so the pump does not run dry.
Not sure which you have? A water bill from the city means city water. A tank in the basement or a pump house means a well. Either way, tell Ryan when you text. Read no water from the well for the well side of this.
Lumpkin County requires a license for short-term rentals in the unincorporated part of the county, and Dahlonega also draws visitors to its historic square, so many houses here are rentals or second homes. That creates a pattern: the owner is hours away, the guests are in the house, and the water stops on a Friday night.
If you own a rental, a few habits help. Know where the main shutoff is and tell your guests. Keep a text thread with Ryan that has your address and the heater and well details. And when the call comes, ask the guest for a photo of what they see.
An empty house is a different risk. A pipe can burst when nobody is home, and a small drip becomes a flooded floor. If you find water in a house you were not in, shut off the main, then call. For the shutoff, see how to shut off your water main.
Water on the floor right now?
Shut the main valve, then text Ryan a photo of the leak and your address. He answers his own phone, day or night.
North Georgia mountain winters bring freezing nights, and frozen pipes are the classic cold-weather emergency. A pipe that freezes can split, and the water only shows when it thaws. The pipes that go first run along outside walls, through crawl spaces and in unheated garages.
Read frozen pipes and burst pipe for the full steps, and how to winterize pipes in North Georgia to avoid the call.
What Customers Say
"When the water at my vacation rental unexpectedly shut off on a Friday evening, I reached out to The Village Plumber after unsuccessful attempts to find other emergency help. Ryan arrived promptly, diagnosed the issue right away, and had everything restored quickly. My guests had running water again within 2.5 hours of notifying me."
Common Questions
Yes. The Village Plumber is open 24 hours a day, 7 days a week, and Ryan answers his own phone. There is no call center.
Either works. Ryan prefers text, because he works in the mountains where a call can drop. A text with your address and a photo is the fastest way to start.
Check with your neighbors. If the street is out, the cause may be the city water system, and the City of Dahlonega is the right call. If only your house is out, text Ryan.
Look at the pump breaker in your panel and at the pressure gauge on the tank. If the breaker is tripped, do not keep resetting it. Text Ryan what you see. He installs well pumps and well pressure tanks.
The estimate is free, and there is no trip fee and no diagnostic fee. You know the price before any work starts.
Ryan serves Dahlonega and Lumpkin County day and night. Call or text now.