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Well Pump Service
No water, a pump that will not stop, or pressure that keeps swinging. Ryan Chastain, a licensed Master Plumber, repairs and installs well pumps for North Georgia homes.
Short answer: If your well pump has stopped, sputters, runs nonstop or cycles on and off, the cause could be the pump, the pressure switch, the pressure tank or the wiring. Ryan finds which one, then repairs or replaces what failed.
A well pump pushes water from the well to your home. A pressure tank and a pressure switch tell it when to run. When something in that chain fails, you notice at the faucet.
The job starts with finding which part of the chain failed: the pump, the wiring, the pressure switch, the gauge or the pressure tank. Ryan explains what he found in plain words before any work begins.
Pump not working and not sure why?
Text Ryan a photo of your pressure tank and switch, or just describe the sound. He is a licensed Master Plumber and answers his own phone, day or night.
A well pump usually gives some warning before it quits. Any of these is a reason to call or text Ryan:
A few quick checks can save you a trip, and they help Ryan when you call or text.
Do not open the pressure switch cover while the power is on. The wires inside carry full household voltage. If a pump will not stop running and you cannot find why, switch its breaker off to protect the motor, then call or text.
Sometimes the pump itself is fine and the problem is the pressure switch, a wire, or the pressure tank next to it. Other times the pump motor has worn out and replacing it is the honest answer. Ryan finds the cause first, then gives you a free estimate so you know the price before any work starts.
If you want to think it through before you call, our guide to well pump repair versus replacement covers how the decision usually goes.
Ryan installs well pumps, whether you need a new pump because the old one is done or you are upgrading the well system. A pump works with the rest of the system, so the pressure tank and pressure switch matter too. A worn well pressure tank can make a pump start and stop too often, which wears it out sooner.
If the well itself has gone dry or the casing is damaged, that is work for a well driller, not a plumber. Ryan will tell you if that is what he finds.
A home on city water has a utility to call. A home on a private well has only its own pump. When it stops, the whole house is without water, including the toilets, the water heater and the washing machine.
Homes outside city water lines run on wells, and mountain homes often lose power or cell service in storms. That is why Ryan prefers texts: a text can reach him when a call drops. He is open 24 hours a day, 7 days a week, and he answers his own phone.
For the symptoms people search most, see no water from the well and a well pump that cycles on and off. If a storm has knocked out your power, read how to manage well water during a power outage.
You talk to Ryan, not a call center. He asks what the pump is doing, and a photo of the pressure tank and switch helps. He gives a free estimate with no trip fee and no diagnostic fee. Work is backed by a warranty, and the terms are given in writing at the estimate.
He takes cash, check, all major credit cards and Venmo.
"The determination that Ryan displayed to get my septic system operational on a Sunday is just about unprecedented these days. Not afraid of hard work at a good price. Job two: Ryan installed a new bladder tank for my well. He showed up promptly and finished quickly at a better than fair price."
Common Questions
Yes. Ryan repairs and installs well pumps. If the problem turns out to be the well itself, such as a dry well, a well driller handles that and he will tell you.
A pump that makes no sound may have failed or lost power. A pump that clicks on and off fast often points to the pressure tank. The only sure way is to check both. See our page on well pump short cycling.
Switch the pump breaker off to protect the motor, then call or text Ryan. A pump that runs nonstop can wear itself out.
Ryan gives a free estimate after he sees the system, so you know the price before any work starts. There is no trip fee and no diagnostic fee.
Yes. The Village Plumber is open 24 hours a day, 7 days a week. Texting is fastest because mountain cell service can drop.
Not always. The tank gets checked along with the pump, and you hear at the estimate if it needs replacing. More is on our well pressure tank page.
Free estimate, no trip fee. If your water is out right now, call. If you can wait a few minutes, text a photo of the tank.